Info

Opening hours

Our reception is open from 17.2.2023
monday to friday from 12 pm to 5 pm

Please let us know about your arrival time in advance during reception opening hours.

Welcome!

You can also make reservations through our web-store or by email, yyteri@suomicamping.fi

WE BUILD SUSTAINABLE TOURISM

Suomi Camping Oy and Yyteri Resort & Camping are committed to the principles of sustainable tourism.

In practice, we implement the principles of sustainable tourism through the Ekokompass and Sustainable Travel Finland (STF) development paths.

As a sign of our commitment to environmentally responsible activities, we have granted an EkoCompass Certificate.

Read more here

The terms of booking and booking cancellation

Services or equipment can be booked in person or by phone, in written form or on the electronic booking system.

Accommodation

Accommodation period in cottages starts at 4 p.m. and ends at 12 noon. Accommodation period in tourist vans and tents starts at 3 p.m. and ends at 2 p.m. Holiday and camping cottages booked beforehand will be reserved for you until 6 p.m., if late arrival was not agreed on.

Booking and cancellation policy

Booking and cancellation policy (PDF)

Accommodation and cleaning the cottage

The cost of accommodation includes the right to use a residential unit, as well as equipment provided for this residential unit. Clients should use bed linen, sleeping bags, etc. Bed linen can be provided for extra cost at the reception. Normal final cleaning is included into the accommodation cost of camping cottages (cottages with no toilet or shower). The client is expected to empty the fridge and carry empty bottles and garbage out to a waste collection point. If you have rented bed linen, please leave them stacked on the bed. Final cleaning for holiday cottages in Yyteri €50. You can order final cleaning when you book the cottage. If you prefer to do the final cleaning yourself, it includes the following: dishwashing, wiping of tabletops, floor sweeping (or hoovering) and taking the empty bottles and garbage out to a waste collection point. If you have moved furniture, please put them in their original places. If you have rented bed linen, please leave them stacked on the top of the bed. Take the food stuff you have brought with you ortake them out to a waste collection point.The service provider can charge the final cleaning costs afterwards, if the Client has left the cottage without cleaning. It is the client's responsibility to check that the windows and doors are locked. The client is responsible of the key and the cottage. Outside the reception opening hours, opening the door costs €50. If the key is completely lost, the customer is obliged to reimburse the costs incurred.

Booking interruption related to disruptive behavior

If a Client’s or a guest’s behavior does not conform to the general organizational rules established at the camping site or the instructions handed out by the camping site's personnel, and if, despite the notifications or warnings of the camping site’s representative, the Client does not stop disturbing the order and safety at the residential building he rented or at its surroundings, the camping site has the right to immediately cease to provide the Client with the accommodation services. All actual expenses caused by the aforementioned measures are paid for by the guest.

Damages, losses and complaints

All faults of equipment or the state of the residential building should be immediately made known to the camping site’s personnel so that they could fix them or compensate for them, if possible. If the unfavorable factors cannot be fixed or compensated for right away, it is necessary to send a complaint concerning this situation to the address of the Suomi Camping Oy. Complaints filed later will not be treated. A Client should also immediately report and fix damage they caused to the residential building, other buildings of the camping site or its movable property. If damages are not timely reported, the loss is later calculated according to the price list in effect: the guest bears full responsibility for the state of an accommodation unit they booked during the whole period of stay. The service provider is not responsible for problems caused by third parties (for example, failure in water or power provision, in telecommunication or television networks).

Number of persons

The maximum number of people allowed in one residential area equals to the number of sleeping accommodations and additional beds. The number of people should be indicated in the application no later than during check-in at your arrival, and this number cannot be exceeded.

Obligation to submit personal data

According to the "Law on Accommodation”, before arrival a tourist is obliged to fill in an application form. A Client can fill in and print the electronic application form on the website in advance, which will make their camping check-in faster. The application form should be filled in no later than at check-in. According to the Criminal Code, violation of the obligation to submit one’s personal data or submission of false personal data results in a punishment

Minors and young customers

Minors are welcome to stay at our camping site. We require that every minor staying at the camping has with them a free-form permission slip from a guardian or one sent in advance by email. The permission slip must also contain the guardian's telephone number. All guests staying in the cottage are jointly and severally liable if the property is intentionally broken or stolen. We also report any vandalism to the guardians and also to the police. From the beginning of September until the end of May, the person who makes a reservation and at least one guest must be 24 years old or older. The age of the guests can be checked at anytime during the stay. If none of the guests meet the minimum age, the reservation can be cancelled without refund.

Smoking and pets

Smoking is allowed only outside of residential areas. For smoking indoors service staff has the right to charge an extra fee associated with cleaning and ventilation expenses.It is allowed to bring your pets with you, but you should always inform us about it beforehand. Pet accommodation for the whole period of your stay costs an additional fee of 10 euros. Pets are not permitted to be on the bed or on the couch.An illness of a pet does not constitute a reason for booking cancellation.

Illnesses

Even if you have a health certificate, office expenses of 20 euros per booking are charged. In case of booking of several residential rooms or group booking, one person’s illness does not give the right to cancel the whole booking.

Disputes

First of all, the service provider and the Client try to resolve all the disputes by negotiation and find a consensus decision. If the Client and the service provider cannot reach agreement, the Client can file the case for hearing to the Consumer Disputes Board

The service provider’s right to cancel a booking

The camping site is not responsible for booking cancellation related to force majeure circumstances. In this case the Client has the right to receive the prepaid cost of accommodation. The service provider’s responsibility is limited only to refund of the received amount, and is not liable to compensate for the undelivered services. In case of force majeure, if possible, the service provider can offer to exchange the booking for another accommodation type as an option. At any time the service provider has the right to change the service type, its content and terms of this agreement informing the Client through the website. The change takes effect immediately, but for the Client the terms that existed at the moment of booking stay in effect.

FREQUENTLY ASKED QUESTIONS

Can I bring pets to the area?

Yes, pets are warmly welcome in the accommodation areas but they need to be on a leash. Please make sure you pick up after your pet and throw all waste in the mixed waste bin. The fee for pets in the holiday cottages and camping cottages is €10 for the accommodation period.

Is it possible to check-in before 4pm?

The cottage is at our previous customer´s use until 12 pm. If the cottage is cleaned before 4 pm, we can give you the cottage.

Can a minor accommodate in cottages?

Can I cancel a reservation?

If you are unable to come to the area, the reservation must be cancelled immediately by phone or e-mail. If you have made a reservation through a channel other than us (for example Booking.com), it can only be cancelled through the relevant provider. Please see the terms of booking cancellation above.

Can there be more people in the cottage than there are beds?

The maximum number of people allowed in the accommodation unit is the same as the number of beds and extra beds. The number of people must be stated at check-in and must not be exceeded. However, we can make an exception if it is a small child.

How near the Yyteri beach is?

Yyteri Resort & Camping is only about 200 meters from the sandy beach of Yyteri.

Is it okay to use my own grill in the terrace of the cottage?

Other than fire pits in the area using your own grill is forbidden. There are many fire pits at the camping site where you can grill, please note the forest and grass fire warnings.

YYTERI RESORT & CAMPING AREA MAP

Yyteri area map